Email support@propdesktools.com - we answer within one business day. Inside NinjaTrader, the Ask button opens the Help Assistant.
Control Center > Tools > Import > NinjaScript Add-On, pick the .zip from your purchase email. Restart NinjaTrader when asked.
New > Prop Desk. Paste your license key when asked. The setup wizard then finds your accounts.
Open Chart Trader on a chart, add the indicator Trade Manager, set ATM Strategy to None and trade as usual.
NinjaTrader 8 (8.1 or newer) on Windows 10/11. A TradingView version is planned.
Any futures prop firm whose accounts connect to NinjaTrader. The built-in library covers 280+ plans across popular firms; you can add or edit any plan in the Firm plans form.
No. Prop Desk only reads your accounts. Trade Manager only manages the stop and target of entries you make yourself with Chart Trader. Strategies (coming) are sold separately.
Trade management of your own manual entries is a normal platform feature. Copy-trading and automation rules differ by firm - check your firm's current rules before using copy accounts or strategies.
One license works on 2 computers. Moving to a new PC? Email us and we release the old one.
The tools keep working for up to 72 hours on your last license check. Trade Manager never removes a stop from an open trade.
Yes - monthly and annual plans can be cancelled any time and run to the end of the paid period. See the refund policy.